Company Maples ESM Technologies Ltd
Website www.maplesesm.com
Eligibility B.Tech/B.E
Experience 0 Years
Location Chennai
Date Posted 10-6-2011
Maples ESM Technologies is focused on Enterprise Solutions. Our Consulting Practice includes Enterprise Systems Management (ESM) and Enterprise Application Development and Integration. Maples ESM Technologies offers consulting services with a huge in-house talent pool. The training division acts as a feeder to the consulting organization, there by ensuring a steady & high quality supply of professionals. In addition, Maples has a strong recruitment arm for sourcing technologists with the right skills for key client engagements. Do visit our site to know more about us.
Opportunity for B.E freshers to start career with a CMMiL 5 Company!!!
Job Description :
Hi,
Are you a B.E/B.Tech Freshers??? Here is a opportunity to start your career with a CMMiL 5 company!!!
Currently we are looking for B.E/B.Tech freshers (Without any Back log) for a IT Tech support position for a CMMiL 5 Company.
Job Location: Chennai
Role: IT Tech Support
Essential Skills / Aptitude:
• Good interpersonal and communication skills
• Should have COMPLETED an Engineering graduation.
• Should be willing to gives us a COMMITMENT (agreement) with us for at least 1 year.
• Must be detail oriented, highly organized and able to handle a variety of tasks in an efficient manner.
• Strong ethics, loyalty and genuine concern for the needs of others
• Familiarity with hardware/software components and terminology.
• Experience analyzing hardware and software problems and making a diagnosis quickly
Job Profile:
• Receive IT related incidents or requests from customers through Voice and non-voice channels.
• Diagnose and attempt basic trouble shooting steps to resolve the problems.
• Escalate to the Level II or Level III wherever required www.presentjobs.com
• Maintain customer service skills by following the agreed KPIs on Incident documentation and Communication.
• Work as part of a team providing coverage 24 hour per day (24/7) basis
Interested candidates can forward your profile to the below mentioned email id.
Contact Details :
Name: Vijayalakshmi.M-HR
Address:
Maples ESM Technologies Ltd, 284/1A, Old
Mahabalipuram Road Kandanchavadi
CHENNAI, India 600096
Email : vijayalakshmi.m@maplesesm.com
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